A whistle-blowing policy and other procedures are put in place to provide employees of the Trustee-Manager and parties who have dealings with the Trustee-Manager with well defined, accessible and trusted channels to report suspected fraud, corruption, dishonest practices or other improprieties in the workplace, and for the independent investigation of any reported incidents and appropriate follow up action. The objective of the whistle-blowing policy is to encourage the reporting of such matters so that employees or external parties making any reports in good faith will be able to do so with the confidence that they will be treated fairly and, to the fullest extent possible, be protected from reprisal. The policy is published on CapitaLand's intranet and website, which is accessible by all employees of the Trustee-Manager.
Reports can also be made via email to: Whistleblowing.ACChair@capitaland.com
All reports are handled confidentially, to the extent permitted by law and consistent with CapitaLand's requirement to investigate and address the reported conduct.
Concerns expressed anonymously are more difficult to act upon effectively and they may be considered, taking into account the seriousness and credibility of the issues raised and the likelihood of confirming the allegation from attributable sources and information provided.
While CapitaLand's Whistleblowing Policy is meant to protect genuine whistleblowers from any unfair treatment as a result of their report, it strictly prohibits frivolous and untrue complaints. The Whistleblowing Policy is also not a route for taking up personal grievances. These should continue to be taken up directly with the relevant division or department heads.